Teleworking means the use of information technology (IT) and telecommunications to replace work-related travel. Teleworking allows employees work at home or at a local teleworking center one or more days per week using communication tools, such as such as phone, fax, modem, Internet teleconferencing, e-mail or IM, to perform work duties from a remote location.
Teleworking provides a number of advantages and disadvantages as follows:
* For the employer:
|Reduced costs from not having to provide office space for the teleworker.||Increased costs from providing computer equipment and telecommunication links for teleworkers.|
|Teleworkers can be more productive because they do not suffer the interruptions to their work that they would in an office.||More difficult to manage teleworkers and monitor their performance.|
|Improved motivation with reduced levels of stress and absence due to illness.||Increased risk to the security of the information that is used by teleworkers.|
|An employer might be able to retain an employee by allowing them to work part time from home when their personal circumstances change.
|Some types of work are unsuitable for teleworking.
* For the employee:
|Teleworking frees up the time each day spent traveling to work.||A teleworker may feel isolated because they miss the social interaction from their colleagues at work.|
|Saves the cost of using a car or public transport to travel to work.||May be unable to work effectively because of distractions in the home environment.|
|Provides an opportunity for flexible working.||May not have the space at home to provide a suitable environment for teleworking.|
|Provides a better balance between work and family life.
|May lack the self-discipline to work unsupervised from home.